Ali attended the University of Missouri-Kansas City before deciding to join the Air Force where she worked in finance focusing on travel pay. Ali has a background in medical billing and office administration mostly in a healthcare setting. She has had experience in working with children with disabilities and has enjoyed watching them grow. She loves being able to resolve issues, seeing people thrive in their passions, and be their life cheerleader. In her free time, Ali enjoys spending time with her family, going to the gym, and taking her dog to Bar K. She is a new mom and is adoring all the snuggles she can and learning something new every day.


Jessica has dedicated the last 15 years of her career to the field of credentialing and medical billing. Her previous experiences include credentialing, authorizations, scheduling, medical records, and health care operations. Jessica has partnered with insurance companies to improve the process to obtain authorizarions and reduce claim denials. Jessica enjoys being able to work with a team that can ensure that families are getting the services they need. In her free time, Jessica enjoys watching her two children play sports, going to the lake, and spending time as a family.


Kylie graduated with a Bachelor of Health Sciences from the University of Missouri – Columbia, where she also minored in Wellness and Business. While at the University, she interned working with children with various disabilities to help meet weekly goals. Kylie has spent 10+ years working in the service industry and many years working in healthcare. During her time working with various communities, she embraced the opportunity to help people navigate difficult questions and concerns. Kylie enjoys being a first point of contact and helping people feel comfortable. In her free time, Kylie enjoys reading and being outdoors, and on nights when it’s a little colder, snuggling with her cat Bindi (plus every night).


Olivia graduated from Missouri State University with a Bachelor’s degree in Psychology. Olivia is a Certified Human Resource Professional by the Society for Human Resource Management. She has won the Human Resources Specialist award from AASPA and received a Letter of Commendation from Johnson County. Prior to joining Playabilities, Olivia was the HR Manager for a non-profit medical rehabilitation center in the KC Metro where she implemented numerous DEI initiatives. Olivia believes in creating belonging in her organizations and strives for ability-inclusion everywhere. Olivia has always had a passion for working with children. She has spent time working in juvenile corrections and in SPED classrooms.

While HR is her chosen profession, Playabilities allows her to combine her two passions while impacting the lives of children in the most positive way. Olivia enjoys volunteering for Be My Eyes, The Learning Club, and Ability KC. If she is not spending time with family and friends, she can be found at the dog park or hiking with her miniature goldendoodle, Bear.


Kendra is a Revenue Cycle Manager with more than 20 years experience in medical billing. She has a passion for billing and helping families understand and navigate the complex process and challenges people occasionally face with health insurance coverage. Prior to Playabilites, Kendra lead various teams across multiple clinical outpatient therapy settings to improve cash flow, reduce denials, and working collaboratively with insurance carriers to ensure successful resolution of claims processing projects. In her limited spare time Kendra enjoys traveling, gardening and visiting her family and friends in Nebraska.


Carleigh has a bachelor’s degree in Philosophy from the University of Kansas. She started working with the disability community straight out of high school, and has continued doing so over the last 16 years. Her greatest passion lies in serving individuals with disabilities and their families to ensure top quality services are always accessible.

Carleigh lives in Roeland Park with her husband and two sons, Oliver and Theo. In her free time she enjoys reading and hanging out with her boys. She also loves hiking and anything else that involves being outside in the fresh air and sunshine.


Hannah has a bachelor’s degree in accounting from the University of Kansas. She joins Playabilities team after eight years in fundraising. Hannah supports with coordinating schedules across our clinic locations and helps ensure each family’s needs are met with high touch services! Hannah lives in Overland Park with her husband and their dog.

In her free time, you can find Hannah cheering on the Jayhawks, on walks with her dog, and playing board games with her family.


Becky has an Bachelor’s Degree in English Literature from Truman State University. She grew up in KC and after living in Milwaukee, St. Louis and Indianapolis working for the same company, she settled back down in KC. She’s spent the last 10 years raising 3 children. She brings a unique perspective to our team – being a parent of a special needs child. She is a strong advocate of play-based therapy for all children. She has a passion for helping families on their parenting journey. Becky plays a vital part on our administrative and billing team. She has worn many “hats” at Playabilities over the years to support various operational needs of Playabilities. Becky oversees and manages HR at Playabilities as well as managing and facilitating operations across administrative and billing teams. Becky enjoys volunteering at her children’s school, cheering on her kids at soccer, baseball, softball, and girl scouts. Family nights always include pizza and a board game.


Laura is a graduate of the University of Missouri – Kansas City’s Bloch School of Management, where she received both her Bachelor’s degree and her MBA with an emphasis in Finance. She also holds a Lean Six Sigma Green Belt certification. Prior to joining Playabilities, Laura was the VP and Chief Operating Officer at the largest community based brain injury rehabilitation agency in the Midwest. Here, Laura found her passion of building an efficient and positive work environment to allow therapists to provide the best services possible to patients and their families. Other experience includes business analysis at a private equity firm specializing in home health care. Laura has also been involved in business operations at a federally qualified health center.

Laura enjoys sharing her passion of the Kansas City area by engaging with community organizations such as the Zonta Club of Kansas City and a local elementary school’s Educational Enhancement Fund. Laura previously served on the Bloch School of Management Alumni Board for six years, as well as the Greater Kansas City Chamber of Commerce’s genKC Steering Committee, the Starlight Young Professionals, and the Prom Planning Committee for the Down Syndrome Guild. Laura is a certified running coach through RRCA and she completed her first marathon in October 2022. In her free time, Laura enjoys baking, traveling, and spending time with her husband and two sons.


Jeremiah began working with Playabilities as he collaborated with his wife, Kelly, on growing the clinic and expanding services. With finance and real estate degrees from the University of Missouri-Columbia, Jeremiah spends his time on the business aspects of Playabilities looking for ways to improve upon the client experience. Jeremiah gets the most enjoyment working with a collection of people dedicated towards improving the lives of their clients and, of course, eavesdropping on all hilarious things that the kids say during treatment sessions. If he is not seen around the clinic, he can be found working at MCR Companies where he is a co-owner.